NSM Policies

Attendance and Payment

• Registration and payment are required prior to any lessons or classes taking place. Attending classes or informing instructors of the intent to register does not constitute registering for courses. 

• NSM reserves the right to charge late fees to any registration that is paid after the start of lessons.

• Lessons/classes may not be divided among multiple members of the same family; lessons may only be used by the registered individual.

• All purchased lessons must be used by the end of the term. No credits or refunds will be provided after the term ends.

• There is a $40 membership fee per family per year. This covers all registration for private and/or group classes within the given year (365 consecutive days). Memberships can begin at any time and are valid for 365 days.

​​​

Makeup Lessons and Classes

• For private lessons, NSM instructors are able to provide one (1) makeup lesson over the course of the term, provided 24-hours notice was given.

• If an instructor cancels a lesson/class or if NSM cancels due to inclement weather, instructors will do their best to make up the lesson/class during the term. If they are unable to schedule a makeup, students will be credited the prorated cost of the lesson/class.

• In the event that a group class is cancelled, NSM will add an additional makeup class at the end of the term.

• NSM has scheduled “makeup weeks” at the end of each term to allow for all needed make ups (for either lessons or classes) that are not able to be scheduled at any other time during the semester.

​​

Payment Plans

• Payment for private lessons may be spread out over the course of the term with 4 monthly payments. This option is readily available at check out by selecting the “installments” option on our registration website.

• If you have received a scholarship award and you would like to arrange for a payment plan, please contact the office. Our registrar will create a customized payment plan for you.

​​

Withdrawals and Refunds 

• Private Lessons – Office must be notified by the 4th lesson of intent to withdraw. Refund will equal 80% of the unused tuition; no refund after the 4th lesson of the term.

• Group Classes – There are no refunds for group classes, ensembles, vacation programs, workshops, etc.

​​

Cancellation of Classes and Ensembles

• Please note that NSM reserves the right to cancel any class or ensemble due to insufficient enrollment.

​​

Weather Cancellations

• All closings and delays will be announced on our website, Facebook page, and Instagram page. NSM does not make individual calls to students if and when the school is closed.

• NSM doesn’t necessarily follow the Cambridge Public School closings and delays regarding inclement weather. Please check our website or social media for the most up-to-date information, particularly for morning classes.

• Lessons cancelled due to weather will be made up.

• Instructors reserve the right to make individual decisions to cancel lessons or classes due to bad weather; should they do so, they will contact students directly.

​​

Media Release

• By registering for instruction, you consent that NSM may take photographs and record audio/video of students and family members during all NSM-sponsored activities, including classes, lessons, performances, and special events, whether in-person or online. This media may be used in print and online for publication and marketing purposes. NSM never includes the names of children in any captions. To opt-out, please email the Registrar at the time of registration.